[appsuite-announce] Open-Xchange extends support for OX App Suite v7.8.4

[Open-Xchange App Suite Maintenance Announcements]

Dear Customers of Open-Xchange,    

as a result of customer feedback, Open-Xchange will extend the active support commitment for OX App Suite v7.8.4 until 2019-12-31. Open-Xchange wants to allow extended upgrade time to OX App Suite v7.10.x for its customers. Please note, after 2019-12-31, Open-Xchange won't provide any new patches for OX App Suite v7.8.4 version.

For all other already released OX App Suite versions, the following support commitments will apply:

A Major Release cycle (e.g. v7.10.x) will be supported 12 Months after First Customer Shipment (FCS) of the following Major Release.

Within a Major Release cycle support is always available for the most recent Minor Release. To allow sufficient time for the update, Open-Xchange will support the last Minor Release for 3 months in parallel to the most recent Minor Release. (Calculated from the First Customer Shipment (FCS) of the most recent Minor Release). 

This means, OX App Suite v7.10.0 isn't official support since beginning of March 2019. OX App Suite v7.10.1 has the complete support commitment for the moment. OX App Suite v7.8.4 has the complete support commitment until end of 2019.

Open-Xchange encourages administrators to regularly update to the latest available release. To ensure a stable and up to date environment please note the different versions supported.

More details and an overview of the versions currently supported can be found at: http://oxpedia.org/wiki/index.php?title=AppSuite:Version_Support_Committment

Best regards,
Your Open-Xchange Team

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Managing Board: Rafael Laguna de la Vera, Carsten Dirks, Michael Knapstein, Stephan Martin
Chairman of the Board: Richard Seibt

European Office:
Open-Xchange GmbH, Olper Huette 5f, D-57462 Olpe, Germany, District Court Siegen, HRB 8718
Managing Director: Frank Hoberg

US Office:
Open-Xchange. Inc., 530 Lytton Avenue, Palo Alto, CA 94301, USA
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