[Olox2-beta] Problem with the OXtender2 installation

Alexander Feeß alexander.feess at microdoc.de
Mon Aug 2 10:53:30 CEST 2010


Hello,

it seems that your OX-system is configured to load the bundle

com.openexchange.usm.configuration.impl (_1.0.0.jar)

at startup. This bundle should not be used (it is designed for
a stand-alone version of USM), use the following bundle
instead:

com.openexchange.usm.configuration.ox (_1.0.0.jar)

I am not sure if this is the only problem in your configuration,
but it seems to prevent other requried bundles from being
loaded correctly.

If the server component is successfully loaded and activated,
it should log a line like the following:

Open-Xchange USM/JSON Version <X> (Build <Y>) successfully started

Regards,
Alexander Feeß

Torsten Kaehler schrieb:
> Hello,
>
> here are the logfiles from the OX Server (/var/log/open-xchange/*).
>
> In the file open-xchange.log.0 we found this:
>
> 30.07.2010 15:31:48
> com.openexchange.usm.configuration.impl.ConfigurationManagerImpl
> readPropertiesFromFile SCHWERWIEGEND: USM config file not found
>
> On the server there are two files:
> /opt/open-xchange/etc/groupware/usm_json.properties
> /opt/open-xchange/etc/groupware/usm.properties
>
> Do we have to edit these properties or should the default values work?
> Or is another file missing?
>
> Regards
>
> Torsten Kähler
>
> Am Freitag, 30. Juli 2010 14:55:20 schrieb Alexander Feeß:
>> Hello,
>>
>> could you send us the OX server logfile? (It would be best
>> if it's since the last startup of the OX server).
>> That way we can check if this might be a configuration
>> issue or if some other problem in the server exists.
>>
>> Regards,
>> Alexander Feeß
>>
>> Torsten Kähler schrieb:
>>> Hello,
>>>
>>> we're trying to test the OXtender 2 and ran into a few problems right
>>> away.
>>>
>>> We're using the OX SE 6.17.0 Rev12 running on Debian Lenny, following
>>> the installation instruction from the OXpedia.
>>>
>>> The installation of the Oxtender for Outlook (OXtender 2 for Microsoft
>>> Outlook (Beta)_v6.17.49_en-us.exe) under Windows XP Professional SP3
>>> German 32-Bit produced no errors.
>>>
>>> Afterwards we created a new mailprofil and selected OXTENDER2.
>>> We inserted USM URL (http://172.16.0.141/usm-json), user (tka) and
>>> password (...).
>>>
>>> Then we get the error: Unknown USM error (0x800d8405).
>>>
>>> Error Details:
>>>
>>> ---- Sync State ----
>>>
>>> Error during Login (SST_LOGIN)
>>>
>>> ---- Message ----
>>>
>>> unknown USM error (0x800d8405)
>>>
>>> ---- Location ----
>>>
>>>
>>>
>>> ---- Details ----
>>> usm-json
>>>
>>>
>>> ---- Error Object ----
>>>
>>> {
>>> "code": -2146597883,
>>> "code_hex": "0x800d8405",
>>> "code_description": "unknown USM error",
>>> "state": 2,
>>> "state_description": "SST_LOGIN",
>>> "last_usm_call":
>>> {
>>> "func": "/usm-json/login",
>>> "argument":
>>> {
>>> "user": "tka",
>>> "device": "428c97d309ae7b4db8f708c57da32cf6",
>>> "password": "..."
>>> }
>>> }
>>> }
>>>
>>> Any suggestions what went wrong? Are there extra paramteres in the OX
>>> config that have to be set for the new OXtender to work? The web gui
>>> works fine.
>>>
>>>
>>> Regards
>>>
>>> Torsten Kähler
>>>
>>> Btw. is this an english speaking mailinglist or a german one?
>
>
>
> ------------------------------------------------------------------------
>
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> olox2-beta mailing list
> olox2-beta at open-xchange.com
> http://lists.open-xchange.com/mailman/listinfo/olox2-beta


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