[Olox2-beta] Problem with the OXtender2 installation

Torsten Kaehler t.kaehler at digitec.de
Fri Jul 30 16:10:26 CEST 2010


Hello,

here are the logfiles from the OX Server (/var/log/open-xchange/*).

In the file open-xchange.log.0 we found this:

30.07.2010 15:31:48 
com.openexchange.usm.configuration.impl.ConfigurationManagerImpl 
readPropertiesFromFile SCHWERWIEGEND: USM config file not found

On the server there are two files:
/opt/open-xchange/etc/groupware/usm_json.properties
/opt/open-xchange/etc/groupware/usm.properties

Do we have to edit these properties or should the default values work?
Or is another file missing? 

Regards

Torsten Kähler

Am Freitag, 30. Juli 2010 14:55:20 schrieb Alexander Feeß:
> Hello,
>
> could you send us the OX server logfile? (It would be best
> if it's since the last startup of the OX server).
> That way we can check if this might be a configuration
> issue or if some other problem in the server exists.
>
> Regards,
> Alexander Feeß
>
> Torsten Kähler schrieb:
> >   Hello,
> >
> > we're trying to test the OXtender 2 and ran into a few problems right
> > away.
> >
> > We're using the OX SE 6.17.0 Rev12 running on Debian Lenny, following
> > the installation instruction from the OXpedia.
> >
> > The installation of the Oxtender for Outlook (OXtender 2 for Microsoft
> > Outlook (Beta)_v6.17.49_en-us.exe) under Windows XP Professional SP3
> > German 32-Bit produced no errors.
> >
> > Afterwards we created a new mailprofil and selected OXTENDER2.
> > We inserted USM URL (http://172.16.0.141/usm-json), user (tka) and
> > password (...).
> >
> > Then we get the error: Unknown USM error (0x800d8405).
> >
> > Error Details:
> >
> > ---- Sync State ----
> >
> > Error during Login (SST_LOGIN)
> >
> > ---- Message ----
> >
> > unknown USM error (0x800d8405)
> >
> > ---- Location ----
> >
> >
> >
> > ---- Details ----
> > usm-json
> >
> >
> > ---- Error Object ----
> >
> > {
> >    "code": -2146597883,
> >    "code_hex": "0x800d8405",
> >    "code_description": "unknown USM error",
> >    "state": 2,
> >    "state_description": "SST_LOGIN",
> >    "last_usm_call":
> >      {
> >        "func": "/usm-json/login",
> >        "argument":
> >          {
> >            "user": "tka",
> >            "device": "428c97d309ae7b4db8f708c57da32cf6",
> >            "password": "..."
> >          }
> >      }
> > }
> >
> > Any suggestions what went wrong? Are there extra paramteres in the OX
> > config that have to be set for the new OXtender to work? The web gui
> > works fine.
> >
> >
> > Regards
> >
> > Torsten Kähler
> >
> > Btw. is this an english speaking mailinglist or a german one?


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