[oxse-announce] Open-Xchange extends limited support for OX App Suite v7.10.4

Open-Xchange Server Edition Maintenance Announcements oxse-announce at open-xchange.com
Tue May 11 15:25:38 CEST 2021

Dear Customers of Open-Xchange,      

as a result of customer feedback, Open-Xchange will extend the active limited (bug fixes for Severity 1+2 and Security Fixes) support commitment for OX App Suite v7.10.4 until 2021-08-31.

Open-Xchange wants to allow extended upgrade time to OX App Suite v7.10.5 for its customers. Please note, after 2021-08-31, Open-Xchange won't provide any new patches for OX App Suite v7.10.4 version.

For all other already released OX App Suite versions, the following support commitments will apply:

A Major Release cycle (e.g. v7.10.x) will be supported 12 Months after First Customer Shipment (FCS) of the following Major Release.

Within a Major Release cycle support is always available for the most recent Minor Release. To allow sufficient time for the update, Open-Xchange will support the last Minor Release for 3 months in parallel to the most recent Minor Release. (calculated from the First Customer Shipment (FCS) of the most recent Minor Release). 

Open-Xchange encourages administrators to regularly update to the latest available release. To ensure a stable and up to date environment please note the different versions supported.

More details and an overview of the versions currently supported can be found at: https://oxpedia.org/wiki/index.php?title=AppSuite:Version_Support_Commitment

Best regards,
Your Open-Xchange Team

Open-Xchange AG, Hohenzollernring 72, 50672 Cologne, District Court Cologne HRB 95366
Managing Board: Andreas Gauger, Carsten Dirks, Dirk Valbert, Frank Hoberg, Stephan Martin
Chairman of the Board: Richard Seibt

European Office:
Open-Xchange GmbH, Olper Huette 5f, D-57462 Olpe, Germany, District Court Siegen, HRB 8718
Managing Director: Manuel Engel

US Office:
Open-Xchange. Inc., 530 Lytton Avenue, Palo Alto, CA 94301, USA

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